Privacy Policy for ElderBloom Pathways
ElderBloom Pathways is committed to protecting the privacy and security of the personal information of our students, visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and during the provision of our community education and technology training services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Provide: This includes information you voluntarily provide when you register for courses, subscribe to newsletters, fill out contact forms, or communicate with us. This may include your name, contact details (e.g., email address, phone number), and any other information relevant to your participation in our programs.
- Usage Data: We automatically collect information when you visit our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our online platform is used and improve its functionality.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.
2. How We Use Your Information
The information we collect is primarily used to:
- Provide, operate, and maintain our services, including computer literacy courses, internet proficiency workshops, digital safety programs, and specialized software training.
- Process your registrations and manage your participation in our programs.
- Communicate with you, respond to your inquiries, and provide customer support.
- Send you updates, newsletters, and information about new courses or events that may be of interest to you.
- Improve the content, functionality, and user experience of our online platform and services.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, prevent, and address technical issues or fraudulent activities.
3. Disclosure of Your Information
ElderBloom Pathways does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you register for a course or access your personal information. These measures include using secure servers and encryption where appropriate.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
6. Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Changes to This Privacy Policy
ElderBloom Pathways reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ElderBloom Pathways
2847 Forest Glen Road, Suite 120,
Brisbane, Queensland, 4061,
Australia